On Saturday I returned my Samsung A920 phone that I am testing as part of the Sprint Ambassador program. I've lately been having problems with it. When I make or receive a phone call, I cannot hear the other person very well. It almost sounds like they're whispering.
I wrote Sprint and they gave me a telephone number to call. I got through to the representative and made arrangements to return the phone and they are to ship me a replacement phone shortly. I mailed the phone back on Saturday so I'm assuming they received the phone on Wednesday (because of the July 4th holiday). Hopefully I'll receive it before the end of the week.
I like the phone a lot. I like downloading music, checking sports scores, reading news and so forth, but if it cannot fulfill it's main function, then it's useless.
I bought a Samsung Bluetooth headset on eBay so I'm anxious to try it out on the replacement phone.